Almost every business claims to be better: better quality, better service, better value. The problem is that customers hear this from everyone, so it means nothing. Positioning is not about being better. It is about being clearly different for a specific group of people.
What positioning really is Positioning is the place your brand occupies in the customer’s mind. It answers three questions: who is this for, what problem does it solve, and why choose it over the alternatives?
Why better is weak
- It invites direct comparison on price and features, a fight that usually goes to the biggest player.
- It is hard to prove before purchase.
- It sounds the same as every competitor’s message.
Ways to be different instead
- Focus on a specific audience: a niche you understand deeply.
- Own a specific problem: be the obvious choice for one painful situation.
- Offer a distinct approach: a method, process or experience others do not have.
- Take a clear stance: values or beliefs your ideal customers share.